VideoProc Converter AI Technical FAQ

Hardware acceleration, as its name implies, refers to the use of computer hardware to improve task execution efficiency and get jobs done at a faster speed than that in a software program running on a general-purpose CPU. Usually, when it comes to hardware acceleration, it means CPU and GPU hardware acceleration for video decoding and encoding. A typical example of CPU hardware acceleration is Intel Quick Sync Video and the representatives of GPU acceleration include Nvidia CUDA, Nvidia NVENC, AMD APP, and more.

You can choose to turn on hardware acceleration when you need to do graphically intensive tasks like processing 4K UHD videos, encoding H.265 (HEVC) clips, and using the AI features in VideoProc Converter AI, etc. Additionally, ensure you have modern graphics card drivers, video cards, and the latest versions of applications to avoid compatibility issues.

VideoProc Converter AI can automatically detect your hardware information. If you prefer to check it manually, go to "Settings" at the top-right corner of the software interface. This will show whether your computer has the necessary configuration to use Hardware Acceleration.

Additionally, if hardware acceleration is not working on your computer, consider the following steps:
Check Codec Compatibility: Ensure you have selected the correct video codec. VideoProc supports hardware acceleration for H264 and HEVC codecs.
Uncheck "Auto Copy": Auto Copy is available under some features, such as video converting. If you see this option in the interface, uncheck it.
Update GPU Drivers: Upgrade your GPU driver to the latest version to ensure compatibility and performance
Quick guide: Update GPU drivers for non-AI features | update GPU drivers for AI features

Note: On a Mac, VideoProc Converter AI supports hardware acceleration only with Intel GPUs.

AI-driven video enhancement algorithms often demand significant computational power, exceeding the requirements of standard video conversion and processing tasks. VideoProc Converter AI takes full advantage of GPU acceleration, enabling AI models to execute more computations per unit of time. This leads to faster processing times compared to similar tools available in the market. However, processing times can vary depending on your computer's performance and the capabilities of your graphics card.

To ensure optimal performance when using the AI feautres, it's advisable to verify the minimum hardware specifications.

Additionally, the latest VideoProc Converter AI V7 added "Fast Mode" and "High Quality Mode" for video Super-Resolution, offering users flexibility between speed and quality.

If your driver is outdated, you may encounter these errors when using VideoProc Converter AI for Windows:
"Your graphics card version is too low": The GPU is outdated and cannot use the recent Vulkan API for AI tasks.
"No device found": The graphics card is too old or your computer has no GPU.
"No Vulkan found": The GPU or driver is out of date and cannot work with the Vulkan API.

To fully utilize GPUs for AI workloads in VideoProc Converter AI, please ensure your graphics driver is updated with support for Vulkan and OpenCL APIs.
Check this page for instructions on updating GPU drivers on Windows 11, 10, 8.1, 8, and 7.

VideoProc Converter AI includes four AI models in the Super Resolution, each tailored for different use cases. We recommend using the latest two models:

Gen Detail: This model generates more details, delivering greater clarity and sharpness. It improves details of skin, hair, and overall perceptual quality. It is best for enhancing media with rich textures and details.
Real Smooth: This model is trained to restore imperfect images and eliminate flaws for better fidelity, enhanced clarity, and a smoother appearance. It is best for removing noise, restoring flaws, and upscaling images.

For a full guide on choosing the perfect models for your videos or images, please refer to this guide. If you are unsure, we also recommend trying different models and settings. Experimenting will help you achieve the best results.

If you record some videos with unsatisfied quality, you can try to upscale the video quality via the below ways:
1. Special Effects: add special effects to the video, like Sharpen, Tinted, Grayscale, Mirror, Painting, Vintage, and more; freely adjust video brightness, saturation, contrast, hue, and gamma to deblur and boost video quality.
2. Toolbox: remove background noise and grain from video, fix fish-eye lens distortion, and stabilize shaky video to upscale video quality.
3. Parameter Settings: increase video resolution from 480p to 720p, 720p to 1080p, 1080p to 4K 2160p, 4K to 8K UHD; upscale video frame rate from 24/30FPS to 60/120FPS and adjust video bit rate to higher level.

The final size of your output file will be determined by the length of the source file and your output settings. To reduce the file size, you can go to the guide of video compression, or trigger the "Codec Option" button on the main interface to adjust various parameters like bit rate, resolution, frame rate, etc.

Multi-track HD video refers to a video file that contains multiple audio language tracks and video tracks. Usually, users choose their preferred language when watching movie videos. VideoProc Converter AI works perfectly on converting Multi-track HD videos and the operation is quite simple. After importing the source video, select the specific audio track as you need, and then the steps are the same as converting general videos.

VideoProc Converter AI can deal with any type of DVD movie, including new DVD movies, TV series DVDs, 99-title DVDs, workout DVDs, and other old damaged, or unplayable DVDs. Moreover, it continuously updates to support the latest DVD copy protection, such as CSS encryption, region protection, Sony ARccOS, APS, UOPs, and Disney's new copy protection.
Note: The software company only advocates users to rip DVDs on Mac/PC under the concept of fair use. Any redistribution of the content is not allowed. Please abide by the local law before doing so.

If you want to store the downloaded video in another format, first download the video via the "Downloader" window, and then switch to the "Video" portal, load the downloaded video to VideoProc Converter AI, and select the format as needed.
Note: Digiarty Software doesn't advocate any reproduction, distribution, or sale of any content without prior written permission of the creator or the respective licensors of the content. Please refer to the local country law before you use this legal video downloader software to download videos legally.