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8 Ways to Fix TikTok No Network Connection Error

By Cecilia Hwung | Last Update:

TikTok not working in Japan? TikTok is a platform for entertaining short videos that enables everyone into a creator. Additionally, viewers are encouraged to share their own videos of passionate and creative expression. From a different angle, TikTok might be seen as a platform for short videos with some commercial elements. You can watch a variety of videos on TikTok related to sports, pets, entertainment, education, shopping, DIY, kids, school, game, technology, and more. You'll see fun videos in your city, as well as a ton of short videos from all around the world.

When we open TikTok, we could have issues like a failed network connection or an inability to get a verification number, and many others. While we finally get the time to watch some entertaining videos, a TikTok network error might truly destroy our mood. You may see "no internet connection", "no network connection", or "unstable internet connection." This could be because of the state of our network, or it could be because of server or SIM card issues with mobile devices. Continue reading to learn some helpful tips for resolving the TikTok no network connection problem.

Fix TikTok No Network Connection Error

8 Ways to Fix TikTok No Network Connection Error

1. Restart TikTok

Why does tiktok say no internet connection when I have wifi? Restart the app always comes first. The TikTok network error can occasionally be resolved by a straightforward restart.

For Android devices:

Select TikTok under Settings > Apps. To restart the TikTok app, tap the force stop button. Then open TikTok again.

For iPhone users:

Locate the TikTok app and slide up on it to shut off it after opening it through the app switcher. To restart the TikTok app, go to the menu page.

Fix TikTok No Network Connection Error - Restart

2. Check the TikTok Server

TikTok says no internet connection? You won't be able to connect to TikTok and encounter this no network connection error if the TikTok server is down. You will hear other people discussing it on social media platforms, forums, or community if the server is down. So you can check Twitter or Facebook to see if anyone else is having the same TikTok problem.

Fix TikTok No Network Connection Error - Check the TikTok Server

3. Consider a VPN

TikTok not working in Japan on iPhone? TikTok's internet no connection problem can potentially be caused by prohibited apps in your current area, such as Japan or India. Due to concerns that the app poses a threat to the data security of their nation, certain nations have banned TikTok.

You can re-use TikTok by using a VPN. A VPN is a proxy that sends all of your web traffic to a different server, protecting your identity and providing you with a more stable connection. TikTok has numerous servers spread out over the globe, so you can use a VPN to get around any problematic servers you connect to.

Fix TikTok No Network Connection Error - Use a VPN

4. Check for Updates

Checking for updates for TikTok app and the device you're using is another useful way. If one is updated and the other is not, it can occasionally lead to TikTok no network connection issue. Install any pending updates that you find and try again.

Your TikTok might be unable to connect to network if your app is too old. When an update changes the server address, this occurs. In this situation, you must look for updates. In fact, to avoid bugs and odd problems, you should always keep your program updated.

Fix TikTok No Network Connection Error - Check for Updates

5. Clear the App Cache

App caching troubles can sometimes be the root of TikTok no internet connection errors. Data will be stored by the application for faster loading. Cache files, however, can generate corruption over time. Any faulty files in the app will be removed if the cache is cleared. When the accumulated cache isn't cleared, it can lead to no network connection issue on TikTok. Try to clear the app cache on your device.

Fix TikTok No Network Connection Error - Clear the Cache

6. Refresh the Network Connection

It's worth testing your own network connection for issues if you're certain the TikTok no network issue isn't with TikTok end. So, try a another app and check if it runs smoothly. Also, try to switch from WiFi to cellular data and restart your router.

7. Uninstall and reinstall TikTok

You can try uninstalling and reinstalling TikTok from Google Play or the Apple Store if the suggestions above do not resolve the no network connection error on TikTok.

For an Android device:

Long-press the TikTok app on the Menu Page. After that, select Uninstall App. Search for the TikTok app in the Google Play Store. Install the app on your device by tapping on it.

For Apple iPhone:

Long-press the TikTok app on the home screen to let it bounce. To uninstall the app, choose the "delete app" option. Search for TikTok in the App Store. Click the "Get" button after that.

Fix TikTok No Network Connection Error - Reinstall TikTok

8. Contact TikTok Support

If none of the mentioned solutions work, the issue might be too complex for you to handle alone. Your best option in this situation is to ask TikTok for assistance. They have a Twitter account and a < href="https://support.tiktok.com/en" rel="nofollow" target="_blank"> help page. Just make sure you have all the right information available, including the model of your device and the precise error message.

Fix TikTok No Network Connection Error - Contact TikTok Support

The Bottom Line

That's all 8 solutions to fix TikTok no network connection error. Also, you can make awesome TikTok videos with these 5 Best TikTok editing apps for iPhone and Android. If you want to create videos in a professional yet simple way, you can try VideoProc Vlogger, a simple and free video editing tool on Windows and Mac computer.

About The Author

Cecilia Hwung is the editor-in-chief of Digiarty VideoProc. With over a decade of experience, she specializes in delivering insightful content on AI trends, video/audio editing, conversion, troubleshooting, and software reviews. Her expertise makes her a trusted ally in enhancing users' digital experiences.

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